FAQ?
1. What details of your product are necessary for quotation?
When you are making an inquiry, please accompany with the size, printing color, paper stock and quantity of the product you want. If you need to print books or brochures, we are glad that you tell us the page number and the binding.
2. How does the transaction work?
a). You confirm order and pay the advance;
b). You send us in express the CD(s) with the original document(s) and requirements including the paper and post-press finishing, etc in express, or upload the digital folders with your printing document(s) and requirements onto our FTP with the account we offer you;
c). We make your printed products according to your digital folders and deliver them to you.
3. How does the printing quotation work out?
When making the sales budget for a product, our customers will eager to learn the cost of printing. So long as you fill out the quotation, our customer service personnel will quote for you immediately.
If it is the first time you get in touch with the work of handout inquiry and the printing factory, you may feel you are losing your head, and then would you please read the flow which will help you fill in the quotations quickly.
The process of printing can be divided into three stages: Pre-press Period, Printing Period and Post-press Period.
Pre-press Period:
The usual price standard is based on A4 size (if insufficient to or larger than A4 like A3, it needs to be measured out accurately for pricing).
Press Period:
This period is the key link of finishing the printing, and the pricing standard is color ream. If spot colors such as a Logo of an enterprise or gold, silver tooling are included, please note it, and the color will be increased from 4 colors to 5 or 6 colors.
Post-press Period:
This period is finishing step of the presswork. Please specify bindery techniques you request, saddle stitch, glue or foldout (How much roll over), along with the finishing techniques you choose such as membrane-coating, UV-covering, die cutting, bronzing, sagging acreage and special wrapping and packing requirements.
The more concrete and accurate each of the above-mentioned crafts is indicated, the more quickly and accurately our quotation will be made.
4. How to pay?
Please transmit (T/T) the payment from your bank to our bank. 100% of the total payment should be paid in advance if the total amount is less than USD2000. And 70% of total payment should be paid by the buyer in advance. The balance paid in period of shipmen if the total amount is more than USD2000
5. How is the transportation?
The goods can be delivered by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. The shipping costs may be about USD200.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD200.00. Air charge is different for different country address.
6. How to send the artwork / image / printing folder to us?
You are welcome to copy your folders on CD and send them to our office by express delivery. It may take you three to four days. We also appreciate if you visit our FTP online and upload your printing folders. It only costs about thirty minutes. You can contact us by the following information of our company.
7. How long is the turnaround time for an order?
The turnaround time is depending on the specifications of your printing order. Our production time is generally 3-8 business days, usually within 5 business days. Orders with post-press finishing such as membrane coating, binding, paperhanging, die cutting, bronzing, etc generally take more than 5 business days.
8. What is to be prepared for the printing?
Please mail us in express the CD(s) with your original document and requirements, or log in the FTP account that we offer you and upload the digital folders, we will print your products according to the original document and requirements.
9. What should be paid attention to the original document?
Please pay attention to the following points with your document, which will save your precious time.
1. Please convert the text into paths in order that they can be correctly displayed.
2. Please confirm all the folders especially the graphic ones included in your document in case of images unable to display or with low resolution. Therefore, make sure that necessary images with high resolution are in the document. (The picture resolution is no lower than 280 dips)
3. Convert the color of the linked pictures from RGB to CMYK.
4. Check the accuracy of the color when pantone spot colors are converted to CMYK. Slight differences generally exist after the operation. Although some of the pantone colors convert well to CMYK, process Pantone Colors can't definitely. Therefore, the method of increasing spot colors should be applied to solve the problem.
5. Whether the typeset folders have set 3mm bleeding can also get some experienced computer experts in trouble. Please specify that color-setting of the typeset software is correct as the indicated one.
10. What’s the detailed information of the printing paper?
The detail sheet of the opened paper
Open the number:
All open 889 times; 1194 mm ( big degree) to open 787 × 1092 mm ( positive degree)
2 open 590 × 880 2 open 780 × 540
4 open 590 × 440 4 open 390 times; 540
8 open 420 × 290 8 open 390 × 270
16 open 210 × 285 16 open 185 × 260
32 open 210 × 140 32 open 185 × 130
International size
A4=210×297mm All open =965×630mm 1P=16 open=A4
The degree of the paper(used for the black and white printing offset plate, ancient version) The thickness of the 52 g ancient version paper ,copperplate paper
The 60 g offset paper=0.0364 g bronzes The 70 g offset paper=0.0480 g coppers
80 g offset paper 105 g coppers 100 g offset paper 128 g coppers
120 g offset paper 157 g coppers 150 g offset paper 200 g coppers
11. How about the after service:
Chinee is responsible for making some modifications as you need and your purchase can be reproduced and refunded if there are serious quality problems.
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